ALS Protect Ltd

ALS Protect Limited - Registered in England and Wales. Company Number: 16951225 - Registered Office: The Exchange, 5 Bank Street, Bury, United Kingdom, BL9 0D

ALS Protect Limited is authorised and regulated by the Financial Conduct Authority - Firm Reference Number: 1052231

We pride ourselves on the services we provide to our clients and we hope that you do not have cause to complain. In the unlikely event that you are not satisfied about something we have or haven't done, we have a set procedure to follow. Please contact our office for details via the complaints link above. Some clients are able to take unresolved complaints to the Financial Ombudsman Service (FOS). You can contact FOS using the various methods below and we have provided a brief guide to their service via a link to their website here http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htmand

By phone Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm on 0800 023 4 567 (calls to this number are now free on mobile phones and landlines)0300 123 9 123 (calls to this number cost no more than calls to 01 and 02 numbers)or from abroad on +44 20 7964 0500.

By post - The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Registered with the Information Commissioner’s Office (ICO). Registration Number: ZC082236.