Insurance Solutions.
Claims Expertise.
One Integrated Partner.
Whether you need insurance solutions, specialist claims management or legal support, ALS Protect brings together the expertise and capabilities to support your proposition from product distribution through to claims resolution. Our integrated approach combines specialist knowledge, operational expertise and robust compliance and governance, with a commitment to delivering consistent, well-managed customer outcomes and service excellence.
One partner.
Every stage of the journey.
Expertise where it matters. Support when it's needed.
We work closely with our partners to understand their requirements, deliver tailored solutions and provide ongoing support across their proposition.
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We provide FCA-regulated legal expenses and ancillary product solutions, designed to protect your customers with flexible distribution via delegated schemes and our partner portal, all delivered through one trusted partner.
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Specialist claims expertise supporting customers from first notification through to resolution, with experienced teams, established operational processes and a commitment to service excellence. We combine proactive claims management, clear communication and robust oversight to deliver fair, consistent and well-managed outcomes for customers and our partners.
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Access to specialist legal expertise where legal assistance is required, providing appropriate support based on each customer’s individual circumstances while forming part of a connected insurance and claims proposition.
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Every partner benefits from a dedicated account management team, proactive communication and tailored support, underpinned by robust governance and meaningful management information. Our partnership-led approach provides the expertise, responsiveness, confidence and visibility needed to support our partners and deliver exceptional customer outcomes.
THE ALS Protect Difference.
More than a product provider. More than a claims handler.
ALS Protect brings insurance, claims management and specialist legal expertise under one connected proposition. Our combination of industry experience, operational capability, technology and governance allows us to work as an extension of our partners, providing the expertise, flexibility and support needed to deliver consistently strong customer outcomes.
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Products, claims and legal expertise working together rather than operating as standalone services.
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Extensive experience across insurance, product distribution, claims management and customer service, combined with specialist expertise in legal expenses, motor claims and customer outcomes.
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Solutions designed around the needs of brokers, insurers, fleets and affinity partners, from individual products to delegated schemes.
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Strong compliance, product governance and operational oversight embedded throughout our proposition, with Treating Customers Fairly (TCF), Consumer Duty and positive customer outcomes central to the way we operate.
OUR MISSION, VISION & VALUES
WhyPartner with ALS Protect.
Stronger partnerships. Better outcomes.
We simplify insurance, claims and legal support through one trusted partner, helping you reduce administration and deliver better customer outcomes.